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   FAQ  I  End-User section

 

 

 

 

 

 

 

A number of new terms, which is actually the difference between the various discs?

Ultimate discs are most suitable for throwing from hand to hand. We call them the sports discs.
Freestyle discs have a smooth surface for maximum slip at brushing and spinning.
Recreational discs are lightweight, soft, small and therefore suitable for throwing from hand to hand, especially for children.
Golf discs are not suitable for throwing from hand to hand (they are hard), but for targeted throws to the golf basket (a game called Disc Golf).
Canine discs you can throw to your dog, they are durable and will last adequate pressure.

 

I chose discs in your e-shop, how can I pay and how the goods will be delivered?

Discs are sent through The Slovak post. Payment method you choose during making orders online, either a bank (wire) transfer payment in advance, or PayPal (goods will be sent promptly upon receipt of your payment information).

Payment by bank transfer:
If you choose this option, so after you submit your order you will receive an e-mail, which contains complete information about your order and also our banking details upon which you can make payment by bank transfer. Please, enter the number of your order as a Variable code in the payment order. After the payment is credited to our account, we will send the goods, it may take about 2-3 days.

Payment via PayPal:
With this option, you will be redirected after submitting the order to the PayPal web site where you log in to your account and you can make a payment online. At the same time you will receive an e-mail, which contains complete information about your order and payment method. After making the PayPal payment both (buyer and seller) will be informed by an e-mail about the payment transaction and it will allow us to ship the goods to the customer immediately. It's faster than the payment by bank transfer.

 

What is PayPal?

PayPal is an ecommerce solution that helps you to send and receive money quickly and securely. It is an electronic alternative to traditional methods of monetary transaction. PayPal is the most preferred online payment processing service for online merchants and sellers. Most of the ecommerce merchants use PayPal for receiving payments from the buyers.
PayPal lets you
- Send funds without disclosing your financial (like credit card details) information.
- Withdraw funds from your PayPal account:
    * To your local bank account or any U.S. bank account.
    * To your credit, debit, or prepaid card.
    * Via a check.
PayPal supports transaction in 23 currencies. Make and receive payments in your preferred currency.

It’s safer
When you pay with PayPal your financial details are never shared with sellers or retailers, so you’re more protected against fraud.
It’s faster
You don’t have to type in your card details each time you pay, so you can check out faster online.
It’s easier
PayPal is the preferred web payment method worldwide because it’s a smarter, savvier way to pay online in just a few clicks. All you need is your email address and a password.

 

How long does delivery take?

Goods is shipped from our warehouse as soon as possible from the processing of your order. Usually within two to three days. Delivery takes about 3-5 days, depends on your country destination.
We use 1st class parcel services of The Slovak post.

 

Do you ship goods outside E.U.?

Yes, we are ready to dispatch the discs to customers almost worldwide.

 

How much does shipping cost?

The shipping cost for your order depends on two elements:
the total value of your order and shipping address. See the table below.

 

Postage & Package:

Table of calculating postage for shipments in the retail section for each target destination.

Total Amount:              P&P SVK          P&P CZE         P&P EU countries      P&P non-EU

10 – 29,- EUR              2,-EUR            2,-EUR                3,-EUR                  4,-EUR

30 – 49,- EUR              0,-                   2,-EUR                3,-EUR                  8,-EUR

50 99,- EUR              0,-                    0,-                      3,-EUR                12,-EUR

100 199,- EUR           0,-                    0,-                     0,- (free)               12,-EUR

from 200,- EUR            0,-                    0,-                     0,- (free)               0,- (free)

Minimum Total Amount for shopping is 10,-EUR including VAT, excluding P&P.

 

Anything about the prices?

Prices in the retail section are for end users and are shown in the EUR currency including 20% Tax, excluding postage.
Prices in the wholesale section are for traders, companies and organizations with a valid business certificate (registration number, VAT-ID). Wholesale prices are displayed without 20% VAT, excluding postage.

 

Good luck!

 

 


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